General Terms and Conditions

1. Opening provisions and definitions
   1.1. Definitions
   “Commercial Code” has the meaning given to it in Article 7.1.
   “Contract” means the contract between the Provider and the Customer on the provision of one or more specific Products or Services.
   “Customer” means the customer of the Products or Services, being a natural person or a legal entity that registers on the Website and orders and purchases one or more Products or Services through the Website or otherwise from the Provider, and uses the Products or Services.
   “Digital Content” has the meaning given to it in Article 4.1.
   “Distant Sales Consumer Protection Act” has the meaning given to it in Article 7.2.
   “GBTC“ or ”General Terms” means these General Business Terms and Conditions.
   “Go2 Law Training” means Go2 Law Training, s. r. o. registered office Sadová 43, 900 91 Limbach, Slovakia, Id. No.: 53 660 820, a limited liability company organized and existing under Slovak law and registered in the Commercial register of District court Bratislava I, Sec.: Sro, insert no: 151757/B, email address info@go2lawtrain.sk
   “Facilitator” means a natural person whose name and credentials are indicated in the description of the Product(s) or Service(s) and who will provide the ‘live’ and/or recorded part of the Product(s) or Service(s).
   “Force Majeure” means any circumstance not within a party’s reasonable control including, without limitation: (i) flood, drought, earthquake, strong winds or other natural disaster; (ii) power outage; (iii) epidemic or pandemic; (iv) actions of a government authority; (v) terrorist attack, civil war, war, threat of or preparation for war or armed conflict; or (vi) nuclear, chemical or biological contamination or sonic boom.
   “Licence” has the meaning given to it in Article 6.2.
   “Losses” has the meaning given to it in Article 7.6.
   “Presentation” means a Product comprising typically a pre-recorded video or audio accompanying a slide presentation or other content on a topic, available to the Customer through its account on the Website at a time of its choosing.
   “Price” means the price for the Products and Services under the Contract, either listed on the Website in the description of the particular Product or Service or other materials or communication of the Provider related to the Product or Service, or as otherwise agreed (particularly in the case of Products or Services customized for a specific Customer) in the Contract. References to the Price in these GBTC shall be the Price together with (i.e. plus) applicable VAT (if any).
   “Product” means each product as it is defined in detail in the description of each particular product on the Website or other description provided by the Provider.
   “Provider” means Go2 Law Training.
   “Service” means each service as it is defined in detail in the description of each particular service on the Website or other description provided by the Provider.
   “User” means each natural person, usually being the Customer´s employees or persons engaged by the Customer in its day to day activities, that is permitted to use one or more Products or Services at the time of placing the order.
   “Website” www.go2lawtraining.sk.
   “Workshop” is a form of Service consisting typically of one or more of: (i) pre-recorded video or audio accompanying a slide presentation on a topic; and/or (ii) course materials related to the topic; and/or (iii) a live workshop, webinar or session for the Customer, provided online through an agreed platform on one or more pre-agreed dates and times. A Workshop may also be in physical form through the Facilitators and Users meeting in an agreed location.

1.2. The Products and Services offered through the Website are provided under these GBTC, and are provided and delivered through the Facilitators by the company Go2 Law Training. Its contact details are available on the Website.
1.3. The legal relations concerning the Products and Services are between the Customer, the Users and Go2Law Training as set out in the Contract and these GBTC. Neither the Customer nor the User shall have any rights to make any claims against any Facilitator as an individual, and all rights exercised concerning the Products and Services shall be exercised against Go2 Law Training and not against the Facilitators. The Facilitators shall have the right to enforce this clause and any limitations or exclusions expressed to be for the benefit of the Facilitators in the Contract and in the GBTC.
1.4. These GBTC are issued by the Provider in order to regulate the rights and duties of the Provider, the Customer and the Users and the provision of the Products and Services and their use. The GBTC apply to all Products and Services offered by the Provider, whether paid or free of charge. The Customer must read, get acquainted with the GBTC and agree to them before any ordering or use of the Products or Services.
1.5. Go2 Law Training is a provider of educational and training products and services, particularly related to sharing its general knowledge and experience about legal and financial aspects of commercial transactions in the Central and South Eastern Europe region, as they are defined in detail in the description of each particular Product or Service on the Website, and as may be further agreed in the Contract (as applicable).
1.6. The Products and Services are mainly Workshops and Presentations. The Provider can offer under the GBTC also other Products and Services or amend the contents and nature of the existing Products and Services from time to time.
1.7. The Products and Services are provided in the English language only, unless specifically indicated otherwise. No interpretation to other languages will be offered by the Provider. Proficiency in English is necessary to properly use the Products and Services.

2. The Contract
   2.1. The Customer must have full legal capacity to conclude the Contract. By registering on the Website or placing the order, the Customer confirms that it has the full legal capacity and is allowed to conclude the Contract, without any additional consents or approvals on its side. The Customer shall provide true, precise and complete information about itself and the Users.
   2.2. Before placing the order the Customer has to register on the Website and create an account, by inserting all required information. The Customer shall keep the username and password confidential and prevent unauthorized persons from access to the username and password. Access to the account is needed for using the Products and Services.
   2.3. The Customer shall request access to the purchased Product(s) or Service(s) for a specified number of individual Users under the conditions of the Contract, by indicating the names and email addresses of the Users at the time of ordering the Product or Service in the Customer´s account on the Website. The Customer remains responsible for compliance with the Contract and these GBTC by the Users, and their use of the Products and Services.
   2.4. The Contract is concluded by placing the order by the Customer through the Customer´s account on the Website or other form accepted by the Provider and confirmation of the order by the Provider through the functions of the Website or by email. As part of placing the Order, the Customer must agree with these GBTC, the Privacy Policy of the Provider, any specified disclaimer, and the specific conditions of the Product or Service (if any). The Provider reserves the right not to confirm and accept an order for any reason and without a justification.
   2.5. By concluding the Contract the Customer will be entitled, upon full payment of the Price, to obtain access for the designated Users through the Customer´s account at the Website, to the agreed Product(s) or to receive the agreed Service(s) under the conditions offered by the Provider or as later agreed upon by the parties.
3. The Products and Services
   3.1. Specific conditions for ordering and delivery of the Products and Services:
   (a) Presentations: Upon placing the order and payment of the Price, the Provider will provide access to the content of the Presentation to the Users, through the Customer´s account on the Website and the email addresses specified under Article 2.3. Access to the Presentation is limited by the number of Users entered through the Website on the placing of an order or as agreed in the Contract. The Presentation will be accessible on the Website to the Users for 12 months after the purchase, or as otherwise agreed in the Contract.
   (b) Workshops:
   (i) A Workshop is always purchased as a package by a Customer, for the number of Users entered through the Website on the placing of an order or as agreed in the Contract. The names and email addresses of the Users must be supplied by the Customer when the order is entered through the Website on the placing of an order, or within 30 days after conclusion of the Contract (as applicable). Upon placing the order, payment of the Price by the Customer and supplying names and email addresses of the Users, the Provider will (depending on the exact Product or Service ordered):
   (A) provide access to the Users to the contents of the pre-recorded video or slide presentation on the given topic, through the Customer´s account on the Website;
   (B) (if applicable) contact the Customer with proposed dates for the live online or physical workshop, webinar and/or follow-up session (upon the availability of the Facilitator), and if necessary, with alternative dates.
   (ii) Whether a Workshop is online or physical is entirely at the discretion of the Provider. The live online or physical Workshop, webinar and/or follow-up session(s) may take place up to 6 months after the purchase of the Workshop (or as otherwise agreed in writing). The Customer must pick one of the dates for the workshop, webinar and/or follow-up session. If the Customer does not agree on the offered dates, it shall inform the Provider who will (if available) offer alternative dates.
   (iii) If the Customer is still unable to agree on any offered alternative date within two weeks of being offered an alternative date and being requested in writing by the Provider to confirm an alternative date, the Customer is deemed to have terminated the Contract for convenience and has the obligation to pay 50% of the Price of the Service.
   (iv) At least 14 days prior to the agreed date of the live workshop (or as otherwise agreed in the Contract) the Provider shall provide the designated Users with access to (or send by email) the applicable course materials (if any) related to the content of the live workshop (such as case studies, tasks etc.).
   (v) The live online workshop with the Facilitator (for the duration as indicated in the description of the Service (or as otherwise agreed in the Contract)) shall take place online through a video conferencing application agreed by the parties and can be accessed by the Users through the Customer´s account on the Website and the email addresses indicated by the Customer under Article 2.3.
   (vi) If the live online follow-up session with the Facilitator is part of the Workshop (for the duration and contents as indicated in the description of the Service (or as otherwise agreed in the Contract)), it will take place within 3 months (or as otherwise agreed in writing) after the workshop, online through the video conferencing application used for the workshop.
   (vii) Any live physical workshops and/or follow-up sessions (if agreed) shall take place on the dates (determined above) and location(s) agreed in the Contract.
   3.2. An overview of the contents and characteristics of each Product or Service is available on the Website (through verbal description, preview video or otherwise). The content of Products and Services, including Workshops and Presentations, may vary from time to time at the discretion of the Provider, and/or as agreed in the Contract. The Provider reserves the right to update the contents of the Product or Service and to change the Facilitator who was indicated in the information about the Product or Service by another, similarly qualified and experienced facilitator. The Provider may add other Products and Services.
   3.3. All Products and Services are offered and sold as full packages for a certain number of permitted Users and if the Customer decides not to use some parts in full or at all, or not all of its Users use the Product or Service, it still has the obligation to pay the full Price. The Customer may not ask for reimbursement of the Price or its part if it decides and agrees with the Provider not to take all or part of the purchased Products or Services, particularly if one or more Users does not attend the live workshop or sessions or does not agree with the Provider on its date.
   3.4. Neither the Customer nor the Users may give access to the purchased Products and Services to Persons other than designated Users and may not re-sell any part of the Products or Services (or an access to its account). Upon written agreement with the Provider, the individual Users may be substituted by the Customer.
   3.5. The Customer must ensure that the Users have equipment and internet access adequate to access any Product or Service, including any live Workshop or webinar. The Customer is not entitled to any refund or reduction in the Price or to terminate or rescind the Contract as a result of the inability of a User to access or participate in any Product or Service (in whole or in part) through inadequate equipment or internet access.
   3.6. If a Facilitator is unable to deliver a Workshop due to reasons related to the Facilitator, the Customer and the Provider shall agree to reschedule the Workshop to another day in accordance with Article 3.1(b)(B) above, save that if the Provider and the Customer are unable to agree on an alternative date, the Customer may terminate the Contract, and the Provider shall refund the Price, but otherwise without any other liability.
4. Digital Content
   4.1. The digital content of the Products and Services (including without limitation presentations, course materials, video or audio content) (the “Digital Content“) consists of author´s works under the Slovak Act no. 185/2015 Coll. Copyright Act as further amended or other similar laws in other jurisdictions and is protected by copyright, which is held and managed by the Provider.
   4.2. The Digital Content may be viewed and played by the designated Users on any supported device (regular computers, tablets or smartphones) and software (regular web browsers). The Digital Content is mostly accessible in mp4 format (or other suitable format chosen by the Provider).
   4.3. The Customer understands that to access the Digital Content and properly use the Products and Services the connection to the internet by the Users may be needed. For the acceptable quality of any of the parts of the Services the speed at 2 Mbps download and 0.5 Mbps upload is recommended.
   4.4. Digital Content may be protected by encryption or other appropriate security measures.
   4.5. The Provider shall use its reasonable efforts to ensure that its infrastructure for providing the Digital Content remains functioning at all times and shall make reasonable attempts to prevent its failure. When a User or the Customer becomes aware of a failure, the Customer must contact the Provider through the email address info@go2lawtrain.sk. The Provider will endeavour to react to failure notifications with 3 business days after receiving the email notification. The Provider´s responsibility is limited to restoring the accessibility of the Digital Content as soon as practicable.
   4.6. Neither the Customer nor the Users may access or use the Digital Content for any other purpose than according to the Contract. The Customer and the Users must not grant access to it to any other persons than designated Users, and shall take all necessary measures to prevent the Users and third parties from unauthorized use and access to the Digital Content, or use which contradicts the GBTC, applicable laws or good morals. Neither the Customer nor the Users may publish, disclose or disseminate in any way the Digital Content or any part of it (including on its internal networks) (unless otherwise expressly agreed in writing).
   4.7. The Provider may restrict or suspend access to the Website and its content in order to carry out maintenance, repairs, updating or regulatory compliance.
   4.8. If the Customer or a User breaches the obligations under this Article, the Provider may cancel the Contract without liability to the Provider.
5. Price and payment terms
   5.1. The Customer will pay the Provider the Price of the ordered Products and Services. The Price levels of the Product or Service usually vary based on the number of permitted Users. The Price is final and includes the licence to use the digital content under Article 6 by a certain number of Users and costs (unless specifically notified otherwise)
   5.2. The basic price of Products and Services does not include VAT. When the Provider is or becomes a VAT payer and the provision of the Product or Service to the Customer is or will become subject to VAT, value added tax will be added, in the amount under applicable laws and regulations (this will be indicated on the Website or in the Contract, specifying the final Price with VAT). By concluding the Contract the Customer agrees to duly pay the Price (and references to the Price in these GBTC shall be the Price together with (i.e. plus) applicable VAT (if any)).
   5.3. The Customer must pay the Price through one of the payment methods available on the Website or (with the written agreement of the Provider) by a bank transfer to the account of the Provider. The Price paid through the available payment gates or applications is deemed to be paid when its full amount is credited to the payment account of the Provider with the payment service or when the Provider is notified by the payment service provider of the full payment of the Price. The Price paid through the bank transfer is deemed to be paid when its full amount is credited to the bank account of the Provider, free of any taxes or bank fees; it is the obligation of the Customer to make the proper bank transfer.
   5.4. To the extent not automatically generated by the payment service provider, the Provider will issue and send to the Customer the invoice for the Price within 15 days after receipt of the Price. The Customer agrees that the invoice will only be signed and sent electronically, in pdf format, to the email address of the Customer indicated during registration and with those invoicing data.
   5.5. Unless the Provider notifies the Customer otherwise, if the full Price is not paid within 7 days after placing the Order, the Contract is automatically terminated on the first day of delay and Provider has no obligation whatsoever to deliver any Products or Services to the Customer. The Provider has no obligation to deliver any part of the Products or Services before the full payment of the Price.
   5.6. If the Customer and the Provider agree upon an update or customization of the scope of a Product or Service ordered under a Contract and this update or customization means an agreed increase of the Price, the Customer is obliged to pay this increased Price (or the remaining balance) within 7 days after receiving the electronic invoice.
   5.7. The Provider reserves the right to change the Price of a same category of Products or Services from time to time, but the Price under a concluded Contract is final and binding between its parties.
   5.8. The Provider may offer some of the Products or Services on the Website free of charge or provide discounts for certain categories of Customers. If the Customer applies for a discounted Price but does not fall within the qualifying category, it has the obligation to pay the full Price upon request of the Provider. The availability of discounts or free Products or Services to one or more other customers does not oblige the Provider to provide similar discounts or free services to the Customer.
   5.9. The Customer may, within 7 days after its receipt of the electronic invoice, request sending of the paper hardcopy of the invoice to its postal address.
6. Licensing provisions
   6.1. The contents of the Products and Services, as well as all the contents of the Website (such as photographs, texts, trade names, logos, video, audio), are protected by copyright and other intellectual property rights, regardless of whether they are marked as such on the Website.
   6.2. The Provider, at the time of providing access to the Product or Service, grants the designated Users a non-exclusive and non-transferable right to use the Digital Content (the “Licence”). The Licence for the use of the Digital Content is granted for the purpose of displaying and viewing the Digital Content and its storing (where permitted in these GBTC and/or the Contract) in the devices of the designated Users, for the purpose of future access and viewing. The Licence is not territorially limited and is granted for the period of 1 year (unless indicated otherwise in the description of the Product or Service). The Licence is however terminated automatically by cancellation or other termination of the Contract.
   6.3. By granting the Licence, the Provider does not assign or transfer any rights to the Customer or the Users. The personal and personality rights of the authors of copyright protected works are unaffected by the Licence and must be respected
   6.4. Neither the Customer nor the Users may:
   (a) re-sell, lease, distribute, broadcast, publish, sublicense or otherwise further disseminate the Digital Content or other protected works;
   (b) change, modify or process the Digital Content or other protected works;
   (c) reuse the Digital Content, photographs, graphs, records or animations or other part of information provided in the Products or Services for the creation of similar products or services or other forms of its own presentations;
   (d) record or make photographs or records or videos, or other digital or similar representation, imaging or recording of the webinars and Workshops, without the previous written consent of the Provider; nor
   (e) attempt to gain unauthorised access to the Website or its content, nor share any access details, passwords or codes with any other person than designated Users, nor knowingly or recklessly introduce viruses, worms, trojans or other harm to the Website or the materials comprised in the Products and Services;
   6.5. The Customer must inform the Users of the contents and limitations of the Licence and take measures to enforce them. The Customer is responsible for any breach of these provisions by the Users or any other third parties to whom it allowed access to the Digital Content or failed to prevent their access.
   6.6. It is recognised that the Customer and the Users are professional persons, and that there is a complaints procedure in these GBTC, therefore neither the Customer nor any User shall make any insulting or disparaging comment or engage in any abuse of the Website, the Products or Services or the Facilitators in any public forum or on any website or social media.
   6.7. If the Customer or a User breaches its obligations under this Article, the Provider may: (a) cancel the Contract without liability to the Provider; and/or (b) immediately block access to the Products or Services to the Customer and the Users in case of such a breach, without any compensation of the Price. The Provider reserves right to make claims for any breaches of copyright.
7. Termination of the Contract and indemnity
   7.1. The Provider and the Customer may agree to terminate the concluded Contract, or each of them may cancel the Contract for the reasons stated in the Slovak Act no. 513/1991 Coll. Commercial Code as further amended (the “Commercial Code”) or for reasons specifically agreed upon in this GBTC, within 14 days after the occurrence of the reason for cancellation.
   7.2. Where the Customer is a consumer under applicable consumer protection laws, it is, under sec. 7 par. 1 of the Slovak Act no. 102/2014 Coll. On the protection of a consumer in sales of products or provision of the services under a distantly concluded contract or contract concluded outside of the business premises of the seller, as further amended (the “Distant Sales Consumer Protection Act”) allowed to withdraw from the Contract within 14 days from the conclusion of the Contract for any reason and without a justification. The period for withdrawal by the consumer is met when the notification of withdrawal is sent on the last day of that period. The withdrawal may be done in writing or electronically using the contact details of the Provider under these GBTC. The Customer may use a standardized form available through the Website. In that case the Provider will communicate to the Consumer an acknowledgement of receipt of such a withdrawal on a durable medium (such as an email) without delay. The Provider will return to the Customer the received Price in full within 14 days of receiving the notification of withdrawal, provided that it includes the sufficient banking details of the Customer or (if available) through a payment platform used by the Customer.
   7.3. Under sec. 7 par. 6 of the Distant Sales Consumer Protection Act, the Customer who is a consumer may not withdraw from the Contract according to Article 7.2 above if the provision of the Product or Service has been initiated with its express consent and the Customer acknowledges that it has been duly notified, that by expressing this consent it forfeits the right for withdrawal after the full provision of the Product or Service and in such case has an obligation to pay the Price. The first use of the Product or Service by the Customer or any of its Users, including the first download or access or playing the Digital Content or requesting to send the Digital Content is deemed to be express consent with the provision of the Product or Service before the lapse of period for cancellation.
   7.4. The Provider may immediately cancel the Contract for breach of the obligations under the Contract or these GBTC by the Customer or the Users. In such a case of the termination of the Contract by the Provider, the Provider may cease the access for the Customer and Users to the Products or Services or their part and is not obliged to return to the Customer any part of the Price, but it is allowed to keep it as a contractual penalty for the breach. The Customer shall lose the right to use or store the Products or Services or their contents.
   7.5. The Provider may cancel the Contract for serious reasons on its part, particularly in cases of Force Majeure and for unavailability of the original and any suitable substitute Facilitator or unavailability of the offered Digital Content. The Provider may also cancel a Workshop, if a certain amount of registered Users was required and the limit was not reached. The notice of termination will be sent to the Customer to the email address indicated during registration or in the Contract. In the case of the termination of the Contract by the Provider, the Provider will return to the Customer the full Price paid within 30 days, to the bank account notified by the Customer or (if available) through a payment platform used by the Customer.
   7.6. The Customer agrees that in the event of any breach by it or a User of these GBTC or the Contract, the Customer shall indemnify the Provider and the Facilitators and any of its or their employees, agents or service providers against any liabilities, costs, losses, damages, claims, judgments, penalties and expenses (“Losses”) suffered by the Provider or the Facilitators (or either of them). The Customer further agrees to indemnity the Provider and the Facilitators and any of its or their employees, agents or service providers against any Losses suffered by the Provider or the Facilitators in the event of a claim by the User against any of the Provider or the Facilitators.
8. Limitation of liability
   8.1. The Digital Content and the information provided in it and in the course of provision of the Products and Services by the Provider and the Facilitators are of an informative nature only, given in the general context and for educational purposes, are the opinions of the Facilitators and may not be complete and may contain inaccuracies. Neither the Provider nor any Facilitator assumes or provides any assurances for the descriptions, recommendations, opinions, analysis, replies, solutions, interpretations or any content etc. contained in the provided Products or Services. The Products and Services and their contents are not binding, do not constitute financial or legal advice, a legal service or any type of financial or investment service or an offer to provide such service to the Customer or Users and are not provided by their actual Facilitators.
   8.2. Neither the Customer nor any User may rely upon any information, recommendations, interpretations, opinions or any content received in the course of provision of the Products and Services in any circumstances, particularly in its actual transactions and business cases, and if it follows them, it is at its own risk and responsibility. The Provider does not evaluate the facts and advice on the specific situation of the Customer or User or any other person, even when replying in the course of provision of a Service to their question or comment, which contains specifics of their situation or business case.
   8.3. The Customer and each User must always seek its own legal and financial and other advice when carrying out, evaluating or considering any specific scenario, matter, event, circumstance or case. Neither the Customer nor any User shall quote or use any content from any Product or Service in its provision of its advice to its clients in a way that suggests that this is the advice or opinion of a Facilitator, the Provider or a related party of a Facilitator.
   8.4. Save: (i) as otherwise expressly provided in these GBTC or in the Contract; or (ii) to the extent that such liability cannot be excluded by law, none of the Provider or the Facilitators will be liable to the Customer or any User or any third party for any Losses, whether in contract or in tort or otherwise, in connection with the provision (or failure to provide) of Products and Services and the use of those by the Customer, Users or other persons.
   8.5. Expressly without prejudice to Articles 8.1 to 8.4 above, when reference is made to the text of legal acts and laws valid in any jurisdiction, only the officially published versions of those acts and laws is deemed valid and any quotations are made just for informative purposes and without assurances that they are precise or actual. The same principle applies to court or other public authority decisions, the common law, or legal drafting examples.
   8.6. The contents of the Products and Services and the Digital Content are prepared “as they are” at the date when offered, in the given formats and quality and with possible errors in their contents. The Provider assumes and provides no assurances about the contents. The Provider has no obligation to update the contents over time and keep it up-to-date in case of changes of laws, regulations, court interpretation, best practices etc.
   8.7. The Provider assumes and provides no assurances on the continuous and error-free running of the Website or other internet portals, or the speed and stability of the internet connection. The Customer and the Users are fully responsible for all technical requirements on their side and safety measures when downloading the Digital Content or viewing it at the Website (particularly its use of regularly updated software, anti-virus, correct settings, devices etc.).
   8.8. The Provider may communicate with the Customer and the Users electronically. The Provider may store documents and correspondence electronically on commercially available software, including the ‘Cloud’. The Customer and the Users accept the risks involved in such communication and storage (including, but not limited to, delays, the security risk of interception of, hacking, or other unauthorised access to, such communications and the IT system and software used by Go2 Law Training and the Facilitators, and the risk of viruses, worms, trojans or other harm), except in the case of the gross negligence or wilful default of Go2 Law Training or the Facilitators.
9. Complaints
   9.1. In a case when the Digital Content supplied by the Provider is technically defective (cannot be viewed) or there are technical problems during the provision of the Products or Services which cannot be solved immediately, the Customer may lodge a complaint with the Provider, together with evidence, through the Provider’s contact details published on the Website, immediately after occurrence of the error (or if the Website cannot be viewed, by email to info@go2lawtrain.sk. By continuing use of the Service or Digital Content the right to file the complaint is considered waived. The Provider will review and reply to the complaint within 30 days. If the complaint is justified, the Provider will offer a compensation, in a form of a replacement (Digital Content without errors, or a new part of the service) or will offer an appropriate discount to or refund of the Price.
   9.2. If the Customer is not satisfied with the handling of its complaint or other request or thinks that the Provider has breached its rights, it may ask for correction. If the correction is not provided, the Customer, who is a consumer under applicable consumer protection laws, may file the motion for initiating the alternative dispute resolution under the Slovak act no. 391/2015 Coll. on Alternative Resolution of Consumer Disputes, as amended, in front of one of the resolution entities listed by the Ministry of Economy of the Slovak Republic (such as the Slovak Trade Inspection (Slovenská obchodná inšpekcia), Prievozská 32, 827 99 Bratislava, http://www.soi.sk) or follow the instruction on the website: https://ec.europa.eu/consumers/odr/. The right to file an action to the court remains unaffected.
   9.3. For the avoidance of doubt, the Customer acknowledges that only errors of a technical nature related to the Products and Services fall under the complaints procedure under this Article, not the actual Digital Content and the content or information in the Products and Services.
10. Personal data protection
    10.1. Complete information on the personal data protection by the Provider can be found in Provider´s Privacy Policy accessible through the link: ……………………………
    10.2. The Customer agrees that the Provider may use its business name and/or logo as a reference of its customers and that it may publish selected testimonials of its Customers on the Website or other marketing materials.
11. Closing provisions
    11.1. The Provider will communicate with the Customer (including its designated Users) through email addresses provided by the Customer during the registration or later at the time of placing the order.
    11.2. The Provider may anytime and at its sole discretion change these GBTC and publish a new version. It will notify the Customer of the change by email. The change will become effective with regard to the Customer two weeks after the notification (or on a later proposed date of effectiveness of the change), unless the Customer notifies the Provider within that two week period that it does not agree with the change and terminates the Contract.
    11.3. The legal relations between the Customer and the Provider, not specifically regulated by these GBTC or other contractual arrangements, shall be governed by the Commercial Code and other applicable laws of the Slovak Republic. Specific arrangements agreed upon between the Provider and Customer, including in the Contract, take precedence over these GBTC.
    11.4. All disputes arising under or in connection with these GBTC or the Contract or their validity shall be by the competent court in Slovakia. The substantive law of Slovakia shall be applicable.
    11.5. Any assignment of the rights and duties from the Customer or Users can be made only with the prior written consent of the Provider.
    11.6. The actual version of these GBTC is always published on the Website. The GBTC are available in English language only.
    11.7. The Customer, who is a Slovak consumer under the provisions of the Distant Sales Consumer Protection Act, acknowledges and expressly agrees that these GBTC, the Contract and all information that shall be provided to the consumer under sec. 3 and following of the Distant Sales Consumer Protection Act are in the English language only, as the Products and Services are provided only in English as well, it confirms that it understands their contents and waives the right for Slovak translations. / Zákazník, ktorý je slovenským spotrebiteľom v zmysle Zákona o ochrane spotrebiteľa pri predaji tovaru alebo poskytovaní služieb na základe zmluvy uzavretej na diaľku alebo zmluvy uzavretej mimo prevádzkových priestorov predávajúceho a o zmene a doplnení niektorých zákonov v platnom znení (ďalej len „Zákon o ochrane spotrebiteľa pri predaji na diaľku“) uznáva a výslovne súhlasí, že tieto všeobecné obchodné podmienky, zmluva medzi ním a poskytovateľom a všetky informácie, ktoré majú byť oznámené spotrebiteľovi podľa § 3 a nasl. Zákona o ochrane spotrebiteľa pri predaji na diaľku sú iba v anglickom jazyku, nakoľko aj Produkty a Služby sú poskytované len v angličtine, vyhlasuje, že rozumie ich obsahu a vzdáva sa práva obdržať ich slovenské znenie.

Valid since: 1 May 2021